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Have a question that's not listed below? Give us a call and we can answer any questions you may have!

CALL US: +1 604.474.4388
TOLL FREE: +1 855.640.8755

FREQUENTLY ASKED QUESTIONS

What is a DPF? 

DPF stands for Diesel Particulate Filter. It's an after treatment device used in diesel engines to reduce emissions of particulate matter (soot/black carbon) by trapping and oxidizing them. The DPF filter captures particulates in the exhaust gas, and over time, a regeneration process takes place that burns off the accumulated particulate, maintaining the filter's effectiveness.

What is a DOC?

DOC stands for Diesel Oxidation Catalyst. It's an aftertreatment device used in diesel engines reduce emissions of harmful pollutants such as hydrocarbons (HC), carbon monoxide (CO), and particulate matter (PM). The DOC catalytically converts these pollutants into less harmful substances such as carbon dioxide (CO2) and water vapor (H2O) through a process known as oxidation. DOCs are typically placed close to the engine and upstream of other emission control devices, such as a diesel particulate filter (DPF), to ensure the most effective treatment of exhaust gases.

How often should I clean my DPF and DOC?

Many factors can influence how often you will need to clean your DPF and DOC such as: driving conditions, maintenance habits, and vehicle applications. Generally, the recommended cleaning timelines range from 100,000 to 250,000 miles. Please refer to your equipment or vehicle manufacturer for OEM suggested cleaning timelines. We recommend cleaning both the DPF and the DOC for maximum efficiency. 

Why should I clean my DPF and DOC? 

A clogged DPF leads to reduced engine efficiency, loss of power, poor fuel economy, and can eventually lead to extremely costly replacements and repairs if left ignored. The benefits of regular maintenance include: fewer regenerations, longer DPF and DOC life, increased horsepower, and less unwanted downtime. 

Do you sell replacement DPFs and DOCs? 

Yes, we do! In the event that you need to replace your old filters, we have you covered. We are a preferred distributor of Skyline Emissions and we have working relationships with other OEM quality Aftermarkets supplies; DPFXFIT by GESi and Dinex Emissions. All of the aftermarket DPFs and DOCs are designed with exceptional quality and go through rigorous performance testing, matching them to the quality of OEM filters and backed by warranty. 

Do you sell replacement gaskets and clamps? 

Absolutely! We carry a large inventory of gaskets and clamps for your convenience. We also sell NOx sensors, temp sensors, bungs, and

Expello Automatic Drain Valves. We also offer bulk order discounts. Call us today and we will be happy to work something out with you. 

Where are you located? 

Reflow Solutions is conveniently located in Port Coquitlam, BC at #406 1485 Coast Meridian Road. We have access to all areas of the lower mainland. 

Do you service out of town filters?

Absolutely! Regardless of where you're located, we are able to assist you. We have customers across Canada and the USA. Give us a call today and let us know how Reflow Solutions can keep you on the road. 

Why should I use Reflow Solutions for my  DPF and DOC maintenance? 

Our Bake & Clean overnight service provides exceptional results for some of the most clogged DPF, DOC, and SCR units. We don't believe in introducing chemicals into the substrate or using automatic cleaning machines. Reflow's hands on approach has set us apart from the rest and we continue to provide exceptional results in a timely manner, at a great price. 

What areas do you service?
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We extend our services throughout the lower mainland, ensuring a prompt 24-hour turnaround time. Additionally, we accommodate filter servicing requests from various locations across British Columbia; however, please note that shipping may result in a slightly longer turnaround time.

What areas do you ship to?

We can ship directly to anywhere in Canada and the USA - shipping rates apply.

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